Sob99 Terms & Conditions – A Complete Guide for Malaysian Members

Welcome to sob99 – an online Sports Betting and casino entertainment platform operating under the official domain sob99.my. This Terms and Conditions document constitutes a legally binding agreement between you as the user and sob99 as the platform operator.

By accessing, registering, logging in to, or using any part of the sob99 platform – including the website, mobile app, and all related services – you confirm that you have read, understood, and fully agree to be bound by all terms and conditions stated herein.

Sob99 reserves the right to amend, update, or replace these terms and conditions at any time without prior notice. It is your responsibility as a sob99 member to review this document periodically to ensure you remain compliant with the latest version in effect.

To register and use sob99's services, you must meet all of the following eligibility requirements:

• Be at least 18 years of age at the time of sob99 account registration.
• Are acting in a personal capacity – not as an agent, representative, or intermediary of any third party.
• Not appearing on any list of individuals barred from using betting services by any relevant authority.
• Provide truthful, accurate, and complete personal information during the sob99 account registration process.
• Not registering from a region or country that explicitly prohibits online betting activity.

Each individual is permitted to register and hold only one active sob99 account. Owning multiple accounts – whether under different names, email addresses, phone numbers, or any other details – is strictly prohibited and constitutes a serious violation of sob99's terms and conditions.

You are solely responsible for ensuring that all information provided during sob99 account registration is accurate and up to date. This includes your full name, phone number, email address, and any bank or e-wallet details registered for withdrawal purposes.

• Your sob99 account password must be unique and must not be shared with anyone – including family members.
• Sob99 will not be held responsible for any losses arising from unauthorised use of your account.
• If you suspect your sob99 account has been compromised, contact our support team immediately via live chat or WhatsApp.
• Changes to account details such as phone number or banking information require additional identity verification.

Sob99 supports a wide range of payment methods popular among Malaysian users. All transactions on sob99 are processed exclusively in Malaysian Ringgit (MYR). Below is a full guide to financial transactions on the sob99 platform:

• Minimum Deposit: RM10 per transaction via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, or CIMB Clicks.
• Minimum Withdrawal: RM30 per request to a verified bank account or e-wallet.
• Processing Time: Deposits are credited in under 30 seconds. Withdrawals are processed within 5 minutes to 1 hour, depending on the payment method.
• Transaction Fees: sob99 does not charge any fees for deposits or withdrawals. Any charges incurred are levied by third-party payment providers.
• Account Verification: sob99 reserves the right to request additional verification documents before processing any withdrawal exceeding RM5,000.

Sob99 reserves the right to hold or suspend any suspicious withdrawal request while an internal investigation is conducted. In such cases, the member will be contacted via their registered email or phone number within 24 working hours.

Sob99 offers a range of attractive bonuses and promotions to both new and existing members from time to time. All bonuses offered by sob99 are subject to the following terms and conditions:

• All sob99 bonuses carry a wagering requirement that must be met before any withdrawal can be made. The specific wagering requirement for each promotion is stated on the respective promotion page.
• The sob99 welcome bonus may only be claimed once per new member. Any attempt to claim a new bonus using a different account is a violation of these terms.
• Sob99 reserves the right to cancel or amend the terms of any promotion without prior notice if there is evidence of abuse.
• Please note the bonus expiry period – any unused bonus will automatically expire once the specified timeframe has passed.
• Wagers on certain games may contribute at a reduced rate (e.g. 10% or 50%) toward the overall wagering requirement. Please refer to the individual promotion's terms for full details.

All betting and gaming activity on the sob99 platform – including Sports Betting on the Malaysia Super League, EPL, badminton, cricket, lottery, baccarat, slots, live casino, e-sports, and virtual sports – is subject to the following rules:

• All bets confirmed and accepted by the sob99 system are final and cannot be reversed, except in circumstances explicitly stated in the relevant game rules.
• In the event of a technical error or system disruption affecting bet outcomes, sob99 reserves the right to void the affected bets and return the stake amount to the member's account balance.
• Odds displayed on sob99 are subject to change until a bet is fully confirmed by the system. sob99 is not responsible for any odds discrepancies resulting from technical delays.
• For live Sports Betting, results declared by the official organiser of the relevant competition are final and binding on all parties.
• Sob99 reserves the right to refuse or limit any bet without providing a reason, particularly in cases of suspected manipulation or fraud.

For detailed rules on each game category at sob99, please refer to the dedicated help section within the platform, which covers the complete rules for Sports Betting, Live Casino, slots, lottery, and e-sports.

Sob99 is committed to maintaining a safe, fair, and enjoyable gaming environment for all Malaysian members. As such, the following are strictly prohibited on the sob99 platform:

• Use of automated software, bots, scripts, or any tool designed to automate betting activity on sob99.
• Colluding with other players to manipulate game outcomes or unfairly exploit sob99's bonus structure.
• Money laundering through the sob99 platform – all suspicious activity will be reported to the relevant authorities, including Bank Negara Malaysia.
• Using another person's account or granting a third party access to your sob99 account.
• Any action intended to damage sob99's reputation, disrupt its operations, or negatively affect the experience of other users on the platform.
• Making false claims against sob99 or spreading misleading information about the platform to the public.

Sob99 reserves the right to suspend or terminate any member account at any time for reasonable cause. Situations that may result in such action include:

• Violation of any part of these sob99 terms and conditions.
• Confirmation that the member in question is under 18 years of age.
• Confirmation that a member has provided false information during account registration.
• A voluntary account closure request submitted by the member, which sob99 will process within 3 business days.
• Account inactivity exceeding 12 consecutive months with no login.

In the event of account termination due to a terms violation, sob99 reserves the right to forfeit all funds, bonuses, and rewards in the account without compensation. If the termination is at the member's own voluntary request and no terms violation has occurred, any valid balance will be returned to the registered payment method within 5 business days.

The sob99 platform is provided on an "as is" basis, without any express or implied warranties regarding reliability, accuracy, or fitness for a particular purpose. sob99 is not liable for:

• Any financial losses arising from betting activity on the sob99 platform, including losses resulting from a player's own misjudgement.
• Service disruptions caused by factors beyond sob99's control, including internet infrastructure issues, power outages, or natural disasters.
• Any indirect, consequential, or punitive losses arising from the use of, or inability to use, the sob99 platform.
• Acts or omissions by third parties, including payment providers, game software suppliers, or telecommunications service providers.

Sob99 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Significant changes will be communicated to members via their registered email or in-platform notification. Continued use of the sob99 platform following any such amendment constitutes acceptance of the updated terms.

These sob99 terms and conditions are governed by and construed in accordance with applicable Malaysian law. Any dispute arising in connection with the sob99 platform or these terms shall be resolved through the appropriate arbitration channels or courts in Malaysia.

If you have any questions, concerns, or complaints regarding sob99's terms and conditions, please contact our support team:

• Email: support@sob99.my
• Live Chat: Available 24/7 directly within the sob99 platform
• Response Time: Under 2 minutes via live chat; within 24 hours via email